"They want brands to have conversations with them, be honest and transparent," explains Jay Richards, Co-founder of Imagen Insights. An agency that provides Gen Z data for Amazon Prime Video, NFL, Pepsico. and others.
Jay also shared insights from Imagen Insightβs brutally honest Gen Z Trends Report. Read the highlights below π or watch the full webinar on YouTube πΊ
Broadly speaking, they are:
βοΈ 8 β 26 years old.
βοΈ Their spending power is set to increase to $4.4 trillion by 2030.
βοΈ They are activists, leading the charge on social issues.
βοΈ They love to collaborate with other creators.
βοΈ They are digital natives β growing up with constantly changing technology.
π Map out the same number of tasks you have with how complex they are.
π You might find more effort / hours need to be allocated to complete them.
βοΈ Brand partnerships & Using Influencers β Seeing other influencers doing well with other brands doesnβt mean they will work for yours.
βοΈ Brands need to do their research on Gen Z. Donβt throw big budgets at the problem and hope for success.
βοΈ Tiktok is not for every brand! Experiment with different brands and see which fits your tone of voice best.
βοΈ Donβt revert to stereotypes β 68% of Imagen Insightβs Gen Z community reported that they feel misrepresented in the media.
βοΈ Imagen Insightβs trends research for 2022 breaks down how much Gen Z trust these sources of information:
π Experts/Scientists = 45%
π Friends/Family = 26%
π News channels on TV/Media = 15%
π Social Media = 7%
π Government = 4%
π Newspapers & Magazines = 3%
π Brands = 0%
βοΈ Right at the bottom of the list is brands. They even trust governments more than they trust brands!
Gen Z want brands to be:
βοΈ Transparent β Make your brand values something your team is proud of and be honest about your mistakes.
βοΈ Conversational β Talk to your Gen Z audience, they want to have conversations with you. Whether itβs asking for their opinions on topics that matter to them in the comments or in direct messages.
βοΈ Bravery β Brands taking risks informed by research. Like getting your CEO on a new social media platform, talking honestly about the behind-the-scenes in the company.
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