Meet Our speakers and mentors

Michael Wolff

Wolff Olins

Michael Wolff

Wolff Olins

Co-founder of one of the world’s most iconic design companies – Wolff Olins – and recognised today as a leading thinker on brands. He designed Beatles’ album covers, BP's iconic logo, Shell's rebrand, and the identity for the London Borough of Camden. He’s also patron of the Inclusive Design Challenge at the RCA

Angie Yuanmalai

Huge

Angie Yuanmalai

Huge

Angie Yuanmalai, Associate Creative Director at Huge uncovers how user experience can change the way consumers and brands interact with each other. Huge is an experience design and digital marketing agency that provides services to Fortune 100 companies. They apply rapid prototyping, ongoing usability testing and iterative development to bridge the gap between the digital and physical experiences. Angie Yuanmalai will be talking about building and living a creative culture.

Niharika Hariharan

McKinsey & Company

Niharika Hariharan

McKinsey & Company

Niharika Hariharan – Associate Partner at McKinsey & Company will identify how to build design-centric organisations discerning the ingredients to build a sustainable creative culture that facilities cross collaboration. Creating change that matters is at the core of McKinsey & Company.

Harry Pearce

Pentagram

Harry Pearce

Pentagram

Partner at Pentagram – the famous design studio that was founded in 1972 by Alan Fletcher, Theo Crosby, Colin Forbes, Kenneth Grange, Bob Gill, and Mervyn Kurlansky. They have designed packaging and products for many well known companies, such as Tesco, Boots, 3Com, Swatch and others.

Pentagram

Clare Devine

Design Council

Clare Devine

Design Council

Clare Devine – Director of Architecture and the Built Environment, at Design Council discusses improving people’s lives through the use of design. Design Council works with local authorities across the country to help create better quality, prosperous places. They help grow businesses, improve the built environment, and transform public services.

Jagdish Sihra

British Airways

Jagdish Sihra

British Airways

Former Design Manager at British Airways, who was responsible for the strategy and implementation of multitude of design solutions, from small-scale products to large scale projects such as complete aircraft cabin refurbishment and BA lounges.

Alan Kitching

ALAN KITCHING

Alan Kitching

ALAN KITCHING

Graphic designer, typographer, letterpress printmaker and teacher, internationally renowned for his expressive use of letterpress type processes. Among his clients: Dazed & Confused, Guardian, Tate Gallery, BFI.

Mike Trow

British Vogue

Mike Trow

British Vogue

Having completed a degree in philosophy, Mike Trow started out in fashion working on Bizarre magazine as photo editor and photographer. He has been the picture editor of British Vogue 2005-2018 – responsible for commissioning, production and art direction of most of the portraits, reportage and house shoots of the magazine.

James Fooks-Bale

Monotype

James Fooks-Bale

Monotype

Based in London, James oversees the development of Monotype’s brand as it's Senior Director of Brand. Prior to Monotype, James spent the best part of a decade working in the design studios of Burberry, Alexander McQueen and Stella McCartney. The team have been recognised by various organisations such as the European Design Awards, Type Directors Club, Art Directors Club, D&AD, and the AIGA.

Jonathan Barnbrook

Barnbrook Design

Jonathan Barnbrook

Barnbrook Design

Jonathan Barnbrook is one of the most famous British graphic designers and typographers. He is best known for designing David Bowie’s album Heathen in 2002 and collaboration with Damien Hirst. Currently, he runs his own studio Barnbrook Design which he founded in 1990.

Ab Rogers

Ab Rogers Design

Ab Rogers

Ab Rogers Design

Ab Rogers Design (ARD) is a London studio working on a range of projects across the cultural, hospitality, retail, and work sectors around the world. Among their clients are Tate Modern, Pizza Express, Showstudio, Chelsea House and others. Ab Rogers, the founder of ARD, will give a talk called '25 Objects 25 Years'.

Conlan Normington

FutureDeluxe

Conlan Normington

FutureDeluxe

Conlan Normington has worked as a motion designer in brand for the past 8 years. Learning from some of the best in the field at Interbrand and FutureBrand in Australia. Conlan then freelanced for brand agencies around the world including Superunion, Saffron, Landor and many others. Conlan is currently Brand/Motion Designer at FutureDeluxe in London, working with an incredible team of designers, creative technologists and animators to create innovative brand expressions across any platform. His work has been awarded at D&AD, Cannes Lions, ADC One Show & British Arrows and in 2019, he received a Vimeo Staff Pick.

USTWO

Digital Design Studio

USTWO

Digital Design Studio

Ustwo is a London-based digital design studio that creates and brings their own successful products to market. They are best known for its breakout mobile hit, Monument Valley — but the company is also an accomplished design studio with clients including Lush, Adidas, Jaguar Land Rover and many others. They will give a talk about automotive UX and go behind the scenes of their most successful projects.

Luke Powell and Jody Hudson-Powell

Pentagram

Luke Powell and Jody Hudson-Powell

Pentagram

Luke Powell and Jody Hudson-Powell are the newest additions to Pentagram's partners. Coming from a graphic design and technology background they have a broad and multi-disciplinary approach to design and branding. In addition to their commercial work they produced self-initiated projects which have been shown at various exhibitions.

Yasmin Borain

Publicis Sapient

Yasmin Borain

Publicis Sapient

Publicis Sapient is a digital transformation partner helping established organisations unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering. Yasmin, Creative Director will show how she drives the realisation of future-focused concepts and experiences.

Alexander Grünsteidl

Method

Alexander Grünsteidl

Method

Alexander leads the Interaction Design team at Method in London. His expertise lies in understanding and creating the complete product ranges from uncovering user needs, crafting interface behaviours, and managing usability

Steve Buzz Pearce

Skyscanner

Steve Buzz Pearce

Skyscanner

Skyscanner is one of the biggest websites that enables people to compare flights, hotels and car hire. Steve Pearce, Global Head of Design, will give a talk called The New Renaissance. He describes himself as having the mind of an engineer and the heart of an artist and since the dawn of the internet he’s lovingly crafted digital products that people actually use and

Diamond Ho

Facebook

Diamond Ho

Facebook

Diamond is focused on building and useful product experiences from the News Feed team. Previously, it shipped multiple hardware products with Logitech as a UX designer. Diamond will talk about the secret recipe to design sprints and how can you make the process creative, fun and effective.

Mark Bain

Red&White Studio

Mark Bain

Red&White Studio

Mark Bain is a Canadian designer, currently living and working in London, and is a member of the design team at Red&White Studio. Prior to moving to the UK, he worked at Bruce Mau Design in Toronto, where he was part of the team that created Unilever's current identity.

Jesse Asjes

Nike

Jesse Asjes

Nike

Jesse Asjes is a Flyknit Design Innovation Programmer at Nike. She is a developer of wearable, innovative and technical knitwear products. She explores the endless opportunities of creating fabric for application throughout different knitting techniques. The power of her diverse background provide the tools to think within a wide range of textile use.

Kevin Yuen

Spotless

Kevin Yuen

Spotless

Designing for calm is something that motivates Spotless Service Design Director, Kevin Yuen. He shares how Spotless adopts techniques to provide clarity and space in their design work, and continue this principle into project communications to 'one-pagers'. Spotless empowers people to deliver innovation that matters.

Andy Thornton

Clearleft

Andy Thornton

Clearleft

Clearleft are strategic design partners. They use research, design and strategy to enable innovation, deliver products and services, build design capability and transform organisations. Andy Thornton, shares how to embed a design system and quantify design capability.

Kirsty Mitchell

Kirsty Mitchell Photography

Kirsty Mitchell

Kirsty Mitchell Photography

World famous photographer, best known for her series 'Wonderland', featured by BBC, Vogue, Harper's Bazaar, The Guardian, The Huffington Post and many others. She is also Nikon UK Ambassador, won numerous competitions, including LensCulture Grand Prize and International Photography award.

Daniel Hirschmann

Hirsch & Mann

Daniel Hirschmann

Hirsch & Mann

Hirsch & Mann is a design and technology agency with a mission to create memorable experiences for brands, retail and cultural spaces. Daniel Hirschmann, Co-founder will be explaining how to create an emotional connection through memorable experiences

David Pearson

Penguin Books

David Pearson

Penguin Books

The man who made series design fashionable (and profitable) at Penguin is also a publisher who relishes the ‘big puzzle’ of books. He has designed typographic covers for dystopian fiction, political essays and dictionaries; was named one of Britain’s top 50 designers by The Guardian; been awarded a yellow pencil by D&AD and two best in books in the CR Annual.

Daisy O'Reilly-Weinstock

Good Innovation

Daisy O'Reilly-Weinstock

Good Innovation

Good Innovation is a specialist innovation company that work with people around the world. They work with leading charities, local authorities, government departments and companies with a conscience. Daisy, Senior Innovation Consultant will talk about how to work with problems that matter to help organisations that do good to grow.

Cenydd Bowles

Twitter

Cenydd Bowles

Twitter

UX Director at Twitter, digital product design consultant with thirteen years’ experience helping companies see the benefits of good design. Previously worked as senior user experience designer at renowned consultancy Clearleft.

Lola Oyelayo

Head

Lola Oyelayo

Head

Head is an award-winning digital agency with a rapid, agile approach to innovation. Lola Oyelayo, Director of UX and Strategy has a wealth of experience as a UX specialist and she always ensures user-centered research and design are at the centre of all of their projects. She will run a workshop called 'Making space for creativity in an agile world’.

Rob Howsam

Purpose

Rob Howsam

Purpose

Founding partner and Executive Creative Director at Purpose. He has over twenty years experience in brand building; specialising in brand strategy, brand identity and communication design.

Marie-Thérèse Cassidy

FutureBrand

Marie-Thérèse Cassidy

FutureBrand

FutureBrand unites experts in strategy, design, innovation and experience to harness the power of brand for growth. Their clients include Nespresso, Cadillac, Nike and Danone. Executive Creative Director, Marie-Thérèse Cassidy, will share her ideas on the challenges & opportunities we face designing consumer & service brands in and for an ever more connected world.

Ben Langsfeld & Marla Moore

BUCK

Ben Langsfeld & Marla Moore

BUCK

With the growing need for brand expression across myriad platforms, BUCK is consistently being asked to provide systemic thinking for illustration, design, and, most importantly, for motion. Our brand work goes beyond the typical touch points of look and feel to structure how brands come to life through movement. Ben and Marla will share how systemic brand thinking can cross cultural boundaries to define the world’s most impactful illustration and motion languages.

Harri Nieminen

Kuudes

Harri Nieminen

Kuudes

Harri is the Service Design Director at Kuudes designing meaningful concepts that have a positive impact on people’s lives. Previously he worked at OP Financial Group, where he had a team of 22 service designers – maybe the biggest in-house team in Finland. He speaks frequently about design and customer experience in different kind of events and is active on social media.

Jamie Crummie

Too Good To Go

Jamie Crummie

Too Good To Go

Too Good To Go are leading a food waste revolution - an app that enables consumer to purchase leftover food from local businesses at a fraction of the selling price. Co-founder and Director Jamie Crummie discusses the process and importance of fighting food waste at scale.

Robin Wong

BT Service Design Principal, Robin Wong demonstrates how to connect the dots between design and business and customer outcomes, and showcase a framework you can use to maximise the impact of design. BT is one of the world's leading communications services companies.

Joanna Brassett

intO

Joanna Brassett

intO

Joanna Brassett, Founding Director of intO is an expert in combining design research with social science and strategic innovation. The intO studio research people’s attitudes and behaviour in their local language, developing strategies for businesses and organisations within the context of cultural influences, regional trends and wider worldwide patterns.

Jonny Burch

Progression

Jonny Burch

Progression

Progression is the first ever design skills framework, allowing you to save time, money and your team. With your career ladder and the app's rock-solid skills definitions, your team will know where they stand, and how to get where they want to go. Jonny Burch will talk about how to empower your design team to grow.

Dem Gerolemou

DeepMind

Dem Gerolemou

DeepMind

DeepMind is the world leader in AI research and its application for positive impact. Their mission is to push the boundaries of AI, developing programs that can learn to solve any problem. Dem Gerolemou talks about taking a holistic approach to problem solving, and what this looks like in practice.

Morgane Peng

Societe Generale

Morgane Peng

Societe Generale

Societe Generale is one of the leading European financial services groups. They combine financial strength, proven expertise in innovation, strategy of sustainable growth and a commitment to the positive transformations of society and the economy. Morgane Peng talks about how she is taking their product and UX design practices to the next level.

Hem Patel

Signal Noise

Hem Patel

Signal Noise

Signal Noise create experiences that persuade, inspire and excite their customers towards their ambitions. Shaped by their own Data-Design philosophy - a compelling new approach for building products, telling stories and imagining new futures. Hem Patel and Christian Thümer will talk about how they are reinventing how people see and use data.

Jenna Smith

UserZoom

Jenna Smith

UserZoom

UserZoom helps businesses get the insights they need to deliver highly intuitive user-friendly solutions, using agile, feedback-based design methodologies. They make user research a standard practice in the design process, applying their research software and services. As Global Director of Research Strategy & Operations Jenna knows that UX Research is never pretty and shares why that's not a bad thing. Along with Lee Cooper, VP UX Research they'll demonstrate how to overcome the constraints of perfect UX research.

Alice Cappo

Phantom

Alice Cappo

Phantom

Phantom is an independent, digitally-led creative agency with London and Auckland. They adapt and evolve, collaborating with brands and craft business-transforming solutions that change the game and perform to extraordinary levels. Alice Cappo explores how Phantom uses technology to create meaningful experiences.

Jan Struek

Trainline

Jan Struek

Trainline

How do you design data-driven products at pace? Jan Srutek, Lead Product Designer discusses how Trainline combines multiple sources of qualitative and quantitative insight to inform its product design decisions. Trainline is the leading independent rail and coach travel platform selling rail and coach tickets to millions of travellers worldwide. People can seamlessly search, book and manage their journeys all in one place and offer customers the best price for their journey and smart, real-time travel information on the go.

Nat Buckley

Bulb

Nat Buckley

Bulb

Nat Buckley, Lead Designer at Bulb demonstrates DIY Design Systems in an interactive workshop. Bulb is a startup energy supplier that provides 100% renewable electricity and gas to homes across the UK. They make energy simpler to manage through their easy to use digital counter parts.

Eva and Marta Yarza

Yarza Twins

Eva and Marta Yarza

Yarza Twins

How do you get inspired in unconventional ways? Creative Directors Eva Yarza and Marta Yarza share how local farms and old bread factories can inspire to create good design. Yarza Twins is a multidisciplinary arts and design studio that try to reinvent visual language through a different design process. They were awarded a D&AD Pencil in Packaging Design, 2018 and was selected as 1 of the 15 most exciting designers under 30 by Print Magazine, 2016.

Mike Reed

Reed Words

Mike Reed

Reed Words

Visual identity is important for a brand but what about the verbal identity? Mike Reed, Founder of Reed Words talks about brand’s tone of voice. Reed Words is a team of writers, working with clients across the world to build their brands through language. They work on the tone of voice, verbal identity, guidelines and training as well as write memorable campaigns and help develop brand names. They have worked with some of the worlds biggest brands such as Disney, Barbican, Virgin and more.

Greg Niemand and Evan Gildersleeve

Mount Audio

Greg Niemand and Evan Gildersleeve

Mount Audio

The look and feel of a brand is important but what about the way it sounds? Mount Audio Creative Directors Greg and Evan, uncover about the importance of sound within a brands identity. Mount Audio is a creative sound studio specialising in original composition and sound design for motion. With a passion for process, they are commissioned by the world's leading visual artists and have worked with companies such as Bose, BAFTA, Footlocker and more.

Ilaria Squicciarini

Depop

Ilaria Squicciarini

Depop

Depop is a social marketplace where over 13M people go to buy, sell and discover unique items. You can discover creativity, sell your clothes, share style and meet the Depop community, all from the comfort of your phone. Their mission is to empower fashion creatives, offering them with a platform that celebrates their individuality. Ilaria Squicciarini, Brand Marketing Manager; Emma Love, Senior Production Manager; Christianah Jones, Social Media Manager and Octavia Pendrill-Adams, Art Director Depop talks about the importance of community when building a brand.

Campbell Butler

Design Studio

Campbell Butler

Design Studio

How do you make a meaningful difference to the world’s most loved brands? Creative Director’s Campbell Butler and Alex Johns talk about how brand systems are built for movement. DesignStudio is an international brand and design agency that have created brands for the most innovative and exciting companies in the world such as Airbnb, Deliveroo, Logitech and more. Their strategy is in creative thinking and evolving with customers while learning new skills and growing their team.

David Dalziel

Dalziel & Pow

David Dalziel

Dalziel & Pow

David Dalziel, Creative Director and Paul West Strategy Director from Dalziel & Pow discuss the link between brand identity and experience design. Dalziel & Pow are a leading, creative agency whose ambition is to create the world’s favourite, consumer-centric brand experiences. They define, design and bring brands to life through physical and digital experiences using their expertise across strategy, branding, communications, environments and digital.

Georgia Fendley

Construct

Georgia Fendley

Construct

Georgia Fendley has created new visual identities and positioning for luxury hotels, fashion and food brands. She was also brand director at Mulberry from 2008-2013 and last year, launched her own fashion label with former colleague and fashion designer Emma Hill. In her talk she shares Construct's unique approach including the importance of the depth of understanding, commercial, cultural and political that the agency bring to every project, using examples to illustrate this and demonstrate how this influences project outcomes.

Matt Rice

Sennep

Matt Rice

Sennep

Is user experience the branding for the digital space? Matt Rice, Founding Partner & Creative Director discusses this topic. Sennep is an interactive design studio that provides a tailored approach when delivering smart digital products and experiences. Matt Rice, Founding Partner & Creative Director has worked with clients like The Guardian, Sky, Elton John and more over his eighteen year career, and will be talking about user experience and how it’s the branding for the digital space.

Melissa Cain

McCann London

Melissa Cain

McCann London

McCann London is apart of McCann Worldgroup, it is one of the largest advertising agencies in the UK with extensive experience of building and developing brand ideas. They're home to some of the world’s most famous brands including MasterCard, L’Oréal, American Airlines and Xbox. Melissa Cain, Creative Director shares the process for building brand love.

Jon Cockley

Handsome Frank

Jon Cockley

Handsome Frank

How do you pick the perfect illustrator for your brand? Co-founder Jon Cockley explains how Handsome Frank match makes the perfect illustrator for every project. Handsome Frank is an illustration agency which launched in 2010, they now represent 30 illustrators, spread across five continents and working with some of the biggest brands and agencies in the world like Chanel, The Guardian, John Lewis, GQ and more.

Richard Roberts

Jason Bruges Studios

Richard Roberts

Jason Bruges Studios

Richard Roberts, Managing and Design Director at Jason Bruges Studio share the future of experiences and how his team creates unique installations for various brands. Jason Bruges Studio comprises of architects, artists, lighting designers, industrial designers and visualisers as well as specialists in electronics, programming and project management. They’ve created one off spectacles for museums and galleries such as Victoria & Albert Museum, Tate and Natural History Museum as well as an epic urban-scale intervention for Hull 2017 in which industrial robots performed unique choreographies with light.

Moe Krimat

Seen Displays

Moe Krimat

Seen Displays

As consumers continue to influence the purpose of a brand’s existence, Moe Krimat shares Seen Displays’ human-centric approach and proven framework to future-proof the retail experience, shedding light on the emerging attitudes in Generation Z and their impact on the future of retail.

Tom Castle

Futurice

Tom Castle

Futurice

“Data is the new oil’, or so the saying goes. We hear a lot about the value of data in organisations, we also hear a lot about the ethics and implications for its misuse and challenges getting positive ROI. Futurice introduces tools and frameworks to help their clients get their heads around this new data dynamic and better explore opportunities for data and AI in their business.

Sandeep Raithatha

Wayra

Sandeep Raithatha

Wayra

Wayra's Head of Engagement is passionate about championing start-up innovation into corporates. Wayra is a world-leading start-up accelerator programme powered by Telefonica. Since 2012, it has helped more than 160 British and Irish start-ups take their businesses to the next level, helping them raise over $150m in third-party funding. Sandeep explains how companies can create startup ecosystems that will deliver real commercial value.

Sam Brown

Doteveryone

Sam Brown

Doteveryone

Doteveryone is the responsible technology think tank, fighting for better tech, for everyone. Responsible innovation is at the core of their practice. Sam Brown leads a highly interactive workshop where participants will carry out Doteveryone's new agile practice that encourages participants to take a values-driven approach to product design and consider the intended and unintended consequences of their products.

Jonathan Legge

&Open

Jonathan Legge

&Open

Hyper-personalisation is a fallacy. The future of any business operating at scale is about taking care to prioritise the human experience. &Open creates gifting experiences that forge lasting relationships between brands and their customers - gifts which are personal, not personalised.

Lydia Howland

Deliveroo

Lydia Howland

Deliveroo

Deliveroo is an app that over five years has transformed the way consumers use food delivery; ensuring that they have access to the best of the food-scene, no matter where they live. How is it possible to deliver consistent user experiences in global markets? Lydia Howland from Deliveroo's Experience Team shares how they approach the challenge of scaling consistency in a fast-paced, high-growth environment.

Antony Parham

Imagination

Antony Parham

Imagination

Antony is a hands-on strategic Executive Creative Director at Imagination, working with some of the world’s biggest brands and leading industry figures, thinkers and creative teams. His experience has taken award winning creative pedigree to the nuances of many global markets including Europe, Russia, China, Middle East and India.

Claire Campion & Ellen Turnill Montoya

Anyways Creative

Claire Campion & Ellen Turnill Montoya

Anyways Creative

At Anyways Creative the team adapt their working process according to the brief, the brand and the wider cultural context; this is how they stand apart from traditional agencies. Senior Creatives Claire and Ellen will talk about the importance of adaptability throughout the creative process. From the way you structure a project, to who you work with to bring it to life, how it lives in the world and even the way you approach that client/agency relationship.

Bianca Berning

Dalton Maag

Bianca Berning

Dalton Maag

Bianca is a creative based at the intersection of typography, type design and technology. She has over 8 years experience working with some of the most respected global design agencies and the world’s leading brand owners. She put her creative expertise to work by combining strategic and commercial objectives to get to the core of a company’s culture and help them find their very own tone of voice.

Asa Cook

Intertype Studio

Asa Cook

Intertype Studio

According to research, people are now so overwhelmed with information that we now officially have attention spans shorter than that of a goldfish. Asa Cook, Creative director and founder of Intertype studio, will talk about how creativity can cut through to create memorability for brands, sharing examples of his work from his 18 years at leading brand design agency, Design Bridge.

Jeremy Lindley

Diageo

Jeremy Lindley

Diageo

Jeremy is passionate about the way design can connect on an emotional level with consumers and about consistently delivering the highest standards of ideas and execution. He is responsible for Design across Diageo’s current brands and new products worldwide. He is a Fellow of the Royal Society for the Arts, Board Director of the Design Business Association and part of the Design Commission that advises the UK government on design policy.

Sean Thomas

Jones Knowles Ritchie

Sean Thomas

Jones Knowles Ritchie

Jones Knowles Ritchie has been reigniting some of the world’s most well-known brands for over 30 years. From Budweiser to Burger King, Dunkin’ to Heinz, Snickers to The National Lottery – but how do you ensure these legacy brands stay relevant for today? Executive Creative Director Sean Thomas shares how JKR designs brands that stay true to their core but continually evolve to engage consumers through identity and experience.

Sarah Richards

Content Design London

Sarah Richards

Content Design London

Content Design London apply user-centred techniques to create interfaces, written content and publishing strategies that work. Founder Sarah Richards will demonstrate real-world examples of how a single word can break a service how preconception, belief and subconscious language affects behaviour and how measuring intention will give you much better success and value criteria for your content.

Kristof Goossens

Made By Many

Kristof Goossens

Made By Many

How do you build data driven products? Magic? A few data scientists? Kristof Goossens, Product Designer at Made by Many will share what they learned building and launching a data-driven product from scratch for Carlsberg.

Dan Makoski

Lloyds Banking Group

Dan Makoski

Lloyds Banking Group

Dan Makoski is an executive who believes in the power of Design to foster healthy habits, helping us end the day a bit better than it started. He is Chief Design Officer at Lloyds Banking Group, leading a multi-disciplinary human-centered team with the singular goal of helping Britain prosper through empathetic and courageous design.

James Greenfield

Studio Koto

James Greenfield

Studio Koto

Studio Koto envision, design and build brands across platforms both digital and physical. James Greenfield founded Studio Koto along with Jowey Roden and Caroline Matthews in 2015 to intersect the world of brand and product.

Mazy Burns

Dennis

Mazy Burns

Dennis

Dennis are dedicated to growing Britain’s best loved media brands, restlessly innovating across different platforms to bring audiences new sources of inspiration, information and entertainment. Mazy will share the ins and outs of building an effective UXD team & process for commercial online media.

Katie Wishlade

Clearleft

Katie Wishlade

Clearleft

Katie shapes, defines and designs digital services. She specialises in defining the proposition for digital platforms and then ensuring that the design and implementation does this proposition justice. A visual and intuitive thinker, Katie likes to quickly visualise concepts in sketch form and then iterate on those concepts in response to user and stakeholder feedback. She's an expert in using graphic facilitation and storyboarding to quickly capture and communicate the essence of an idea or concept.

Clara Gaggero Westaway

Special Projects

Clara Gaggero Westaway

Special Projects

Designer and inventor Clara Gaggero Westaway is leading the search for ways in which technology can feel human and be accessible to all. Working at the intersection of innovation, design and ethnography, her award-winning studio is pioneering new ways of enhancing the unquantifiable aspects of life: empathy, wellbeing, and delight, with meaningful design and invention. Her studio's combination of a unique methodology and user-led intuition is demonstrated in deep-dive case studies of some of their most groundbreaking projects.

Antonio Nardi

The Sound Agency

Antonio Nardi

The Sound Agency

Antonio Nardi is the Director of Design at The Sound Agency, a leading company in sound branding and sonification of public spaces founded by Julian Treasure, five-time TED speaker and world expert in sound and communication. Working across the globe for clients like Harrods, Honda, Majid Al Futtaim, HBO, and IKEA, The Sound Agency have consistently improved customer engagement, customer experience, and brand value.

Carolyn Chmielewski

Spotify

Carolyn Chmielewski

Spotify

Passionate about understanding users and focused on creating a positive user experience across multiple platforms, Carolyn specialises in ethnographic research, usability testing and the connection between usability and brand experience. As the Senior UX Researcher at Spotify, she conducts ethnographic observation and other qualitative research methods that provide a deep understanding of users' behaviours.

Johanna Drewe

Studio Output

Johanna Drewe

Studio Output

Johanna is an inspirational leader and a thoughtful, inquisitive Creative Director. Her knowledge of branding combines with an understanding of the digital landscape to create unique and powerful brand experiences which reach deep into products. She leads the creative team on a mission to push the boundaries of projects, ensuring brands are distinct and memorable across any platform or interaction. Recent highlights include rebranding Mixcloud, defining digital design languages for Auto Trader, Equals and Monzo Business, alongside unique digital experiences for The Mill and J.K. Rowling's Pottermore. With 16 years in the industry, Johanna is keen to share her learnings, process and experiences. She’s spoken at design events across the UK and is a guest lecturer at London Universities LCC and London Met.

Dines

Studio BLUP

Dines

Studio BLUP

Dines is a award winning Creative Director and international speaker. He received his BA Hons in Graphic and Typography Design at Southampton Solent University in 2007 before pursuing a career in digital design. He is currently active as Co-founder and Creative Director of award-winning design company Studio BLUP.

Rob Self-Pierson

Verb

Rob Self-Pierson

Verb

Join Rob Self-Pierson as he reveals how to create and tell a story that moves your audience and inspires deeper connections. In this fast-paced, hands-on workshop, Rob will share how the most successful storytellers—from Hemingway to Honda—win attention, provoke emotion and leave people wanting more. Prepare for a steep dive into character, conflict, action and transformation.

Charly Lester

Lumen

Charly Lester

Lumen

Charly Lester is an award-winning entrepreneur and marketeer. She is the Co-Founder and CMO of Lumen, the first app-only dating platform for over 50s. She was named one of the Women of the Future in 2018, Women in Tech 100 in 2019, and she won a Stevie Award for Entrepreneurship for her work on Lumen.

Marc Maleh

Huge Inc

Marc Maleh

Huge Inc

Marc Maleh currently serves as MD, Technology at Huge. In this role he focuses on leveraging new technologies to create intelligent and immersive experiences for clients company-wide leveraging AI, mixed reality, 5G, crypto and as well as newly emerging technology trends. Marc’s passion is to understand the potential of new technologies and inspire, humanize, and enable teams to adapt them. He is a deep believer in the power of technology to create products that not only solve client’s business needs but create value for the end users. Marc has been both Jury President and a Juror at the Cannes International Festival of Creativity and has spoken at Fast Company Innovation Festival, Venturebeat AI Conference, NYC Media Lab, General Assembly, Parsons and Montana State University and served as an adjunct professor at NYU.

Matt Hexemer

Huge Inc

Matt Hexemer

Huge Inc

Matt is an Executive Design Director at Huge Inc. where he connects vision to execution for intelligent products and environments. Matt has built multi-disciplinary teams for over 20 yrs, and is seasonal faculty in design strategy at The Institute Without Boundaries. Matt also works with brands like Nike, Red Bull, Google, and Procter & Gamble to reimagine retail and workplace experiences. He has launched over 100 consumer products to market for brands like Thule, Land Rover, and Salomon. He has been awarded over a dozen patents and design awards including a Red Dot for the Kobo Arc E-reader and a Silver Pencil for the Scott Sports Aero Helmet. Always insightful and dedicated to the end user, Matt is at his best when connecting the dots between brands, technology, and people.

David Feldman

Social Chain

David Feldman

Social Chain

David is one of London's most well-rounded Creative Directors. He has worked at Facebook twice, been a Creative Director for Netflix, launched the UK's first Amazon TikTok Original Series, created award-winning campaigns for YouTube and hit the front page of Reddit 4 times in 24 hours.

Gemma Ballinger

Studio Output

Gemma Ballinger

Studio Output

Gemma is a Managing Director and Partner at Output. Having experience throughout the business, she now runs it, building the strategy, new business and client relationships. With years of experience in broadcast, entertainment and publishing, she has delivered branding, design and digital to some of our most exciting clients, including BBC, Penguin, Pottermore, Vodafone Foundation, Merlin, Science Museum and Warner Bros. She's particularly focused on ensuring to set a strong vision for the future, have an engaged and happy team and continue to build an agency people want to work with.

Harry Ashbridge

Monzo Bank

Harry Ashbridge

Monzo Bank

Harry is the Head of Writing & Customer Experience at Monzo Bank, where he established a writing culture and has built the writing team from scratch. He is a writer, trainer and language strategist. He has trained thousands of people to be more confident and effective with words, including lawyers, engineers, journalists, bankers, brand people and writers from agencies like Wieden+Kennedy, M&C Saatchi and Ogilvy. He believes that better writing can measurably improve every single aspect of a business, inside and out, and I spend my days trying to prove it.

Talia Cotton

Pentagram

Talia Cotton

Pentagram

Talia Cotton is a designer and coder who is an expert in the intersection of branding and technology. She is currently leading the design and development of data-driven and algorithmic brand identities at Pentagram with Michael Bierut and Giorgia Lupi, and teaches Advanced Interaction at Parsons School of Design. In 2019 she founded Intro to Coding for Designers, a workshop catered to boost the advancement of the study of code-as-design for the design community. Previously she led her own independent design & coding practice, working with clients such as Google and MIT-IBM Watson AI Lab, and led digital brand design and development at Champions Design (formerly OCD Agency). Recently, she was a main stage speaker at the 2021 International Google Visual Design Summit and a speaker at Design Museum Week 2022, and her work has been recognized by D&AD Awards and TDC Awards.

Rob Cahn

Bob W

Rob Cahn

Bob W

Bob W is a responsible tech company operating in hospitality. Their exceptionally cool short-stay apartments combine hotel-like quality with the authenticity of private rentals. Backed by Europe’s top real estate investors and VCs like NREP, TESI, Kaamos, byFounders, and Superangel, they are building the autonomous hospitality tech to give every guest a 5-star experience at scale. And they are doing it while leading the world's transition to sustainable hospitality and as the first international climate-neutral hospitality provider.

Sapna Maheswari

ThoughtWorks UK

Sapna Maheswari

ThoughtWorks UK

Sapna is a product and technology leader who thrives to create successful products by championing customer-centric thinking and bringing thought leadership. Over the last 2 decades, Sapna has played diverse roles from developing & delivering large scale distributed systems to defining and executing complex customer centric product & portfolio strategy. Sapna has a strong understanding of how to execute business initiatives and drive strategic growth. She has helped organisations embrace agile and bring business and technology teams together around a common goal.

Megha Wadhawan

FutureGov

Megha Wadhawan

FutureGov

Megha is a designer, researcher and strategist who works on complex social and organisational challenges, while building capability through coaching and training. She’s worked across a wide range of sectors and topics including social innovation for international development, funding services, planning and infrastructure guidance, health and social care, setting up data observatories, scaling for clean energy skills, race and gender equality. Her clients include the Department for Education, Nike Foundation, Forum for the Future, Square, Google, Nokia, Microsoft, & the Lloyds Banking Group. Megha’s design practice is rooted in systemic, inclusive and futures approaches

Jeremy Slater

Bob W

Jeremy Slater

Bob W

Jeremy is helping Bob W to accomplish its operational goals, enhance the leadership team and build a productive, incentivised workforce of "Bobstars". Bob W is a responsible tech company operating in hospitality. Their exceptionally cool short-stay apartments combine hotel-like quality with the authenticity of private rentals. Backed by Europe’s top real estate investors and VCs like NREP, TESI, Kaamos, byFounders, and Superangel, they are building the autonomous hospitality tech to give every guest a 5-star experience at scale. And they are doing it while leading the world's transition to sustainable hospitality and as the first international climate-neutral hospitality provider.

Bas Raijmakers

STBY

Bas Raijmakers

STBY

Bas Raijmakers is currently creative director and owner of STBY London and Amsterdam. He completed his PhD in Design Interactions at the Royal College of Art in 2007. During his MA studies in cultural studies at the University of Amsterdam, he focussed on how people use media, from magazines to TV. In STBY they do creative people research to inform and inspire design and innovation processes. Their work is based on many years of the previous company in the Netherlands (ACS-i and Lost Boys content and usability), as well as the recent PhDs in the UK on methods to do ethnographically inspired research at the start of innovation and design processes.

Anna van der Togt

Livework studio

Anna van der Togt

Livework studio

Anna is a service design consultant at Livework, where she has collaborated with companies such as Adidas, Nesta, Lufthansa, JP Morgan, Danone and Gucci. Her specialities include design for sustainable futures, servitization, design thinking, service design, consumer research, design research, service prototyping, service transformation and service strategy. She helps clients understand how their customer expectations and contexts are changing, and then co-design, build and prototype a novel and integrated customer experience or strategy.

Ben Reason

Livework studio

Ben Reason

Livework studio

A founder of Livework with 20 years experience with a wide range of public, and private sector organisations. He leads the team on projects that bring a customer view to major challenges and opportunities in industries including healthcare, financial services, public transport, public services and manufacturing.

J. Paul Neeley

Parlia

J. Paul Neeley

Parlia

J. Paul Neeley is a Designer and Researcher based in London. He has a background in Service Design, Speculative Design, Design Research, and Strategy. J. Paul has worked professionally at Mayo Clinic’s Center for Innovation as Service Designer & Researcher focusing on the healthcare experience and delivery, at Teton Radiology as Service Design Manager realizing innovative medical imaging solutions, and at Unilever in Consumer & Market Insights on brand development. J. Paul's current design work explores the social, cultural, economic, and ethical implications of emerging technologies, designing speculative futures that help us engage with possibility as a way of reframing and understanding anew our current state. Recent projects have focused on climate change, happiness, healthcare & wellbeing, self quantification, future mobility, AI, synthetic biology, and issues of complexity and computational irreducibility in design and business.

Sahil Sachdev

Founders Factory

Sahil Sachdev

Founders Factory

Founders Factory is a Startup Accelerator and Venture Studio. They partner with the world’s best founders and corporates to build, fund and scale ambitious startups worldwide. The studio has received investment from some of the world's most influential companies, to build and invest in exceptional founders solving global problems using technology. Combined with unparalleled access to corporate partners, they invest cash and deliver bespoke support with the team of 100+ specialists. They run two programs across London, New York, Paris and Johannesburg - the Accelerator invests in founders and their teams who have a product in market and are ready to leverage an expert team and global partners to scale. Their Venture Studio builds start-ups from scratch, investing in founders who know what it takes to turn bold ideas into venture backable businesses. To date, we have backed and built almost 200 companies.

Jacob George

Founders Factory

Jacob George

Founders Factory

Jacob is a strategic and innovative leader with multiple years of proven experience in product leadership, commercialization strategy, technology procurement, implementation, as well as, program development and management. A strong entrepreneurial background through experience working in the world’s 3rd fastest growing technology corridor, with the executive teams of startups and SMEs on growth hacking to boost revenue by +200%, on capital strategy to support in a total of ~$63M raised, road-mapping to improve product-market fit and scale the company by >100%. Founders Factory is a Startup Accelerator and Venture Studio. They partner with the world’s best founders and corporates to build, fund and scale ambitious startups worldwide. The studio has received investment from some of the world's most influential companies, to build and invest in exceptional founders solving global problems using technology. Combined with unparalleled access to corporate partners, they invest cash and deliver bespoke support with the team of 100+ specialists. They run two programs across London, New York, Paris and Johannesburg - the Accelerator invests in founders and their teams who have a product in market and are ready to leverage an expert team and global partners to scale. Their Venture Studio builds start-ups from scratch, investing in founders who know what it takes to turn bold ideas into venture backable businesses. To date, we have backed and built almost 200 companies.

Rochelle Williams

Elsewhen

Rochelle Williams

Elsewhen

Throughout her career Rochelle have striven to have a strong strategy and rationale behind every project she works on and decision she makes. She currently achieves this by working as a digital product designer, where she uses service design, user research, behavioural psychology, workshop facilitation, information architecture and product strategy to connect the dots and enable the creation of truly valuable products for the business and end user. Elsewhen is a digital product consultancy based in London, bringing consumer-grade CX to enterprise businesses, in Financial Services and beyond. Since its inception in London in 2011, Elsewhen has strived to provide a different approach to digital consultancy—one that combines strategy, design and engineering into one unified process. Today, Elsewhen is trusted by FTSE 100 and S&P 500 companies to deliver best-in-class solutions into business-critical functions, end-to-end, for clients including Google, Mastercard, Microsoft, Inmarsat, Procter & Gamble, Citi, JCDecaux, Tesco, Pollen Street Capital, Bupa, and specialises in the financial services, data, banking and insurance sectors.

Kota Kobayashi

Arrival

Kota Kobayashi

Arrival

Kota is an amazing Design Leader with 10+ years of experience across different projects. His work lies in the intersection of brand, product, and technology. Arrival is a British electric vehicle manufacturer focused on creating zero-emission, human-centred solutions for cities.

Morgane Peng

Societe Generale

Morgane Peng

Societe Generale

Morgane Peng is the Managing Director of Design at Societe Generale Corporate & Investment Banking. She is responsible for the design vision and strategy to deliver united and meaningful experiences with her team across Societe Generale's product suite for start-ups, corporates and financial institutions. Societe Generale is one of the leading European financial services groups. They combine financial strength, proven expertise in innovation, strategy of sustainable growth and a commitment to the positive transformations of society and the economy. Morgane Peng talks about how she is taking their product and UX design practices to the next level.

Jason Bootle

Babylon Health

Jason Bootle

Babylon Health

Jason is an experienced and passionate designer who believes that organisations can excel by putting the needs of the people that use their services at the heart of their decision making. Currently designing services at Babylon Health, Jason has years of crafting experiences for Home Office, The Telegraph, Ministry of Justice, The Premier League and various startups and small businesses. Co-organiser of the Design Thinking London meetup group, Jason has held the stage at NUX, Agile on The Beach, Service Design in Gov, UX Scotland, UX Cambridge and UXDX. He is excited to be hosting and presenting for Future London Academy's Design Thinking & Innovation Week.

Remy Brooks

Future Platforms

Remy Brooks

Future Platforms

Remy is a Product Manager & Senior Strategist who is passionate about design, data, user insight and helping large organisations tackle complex digital challenges. He has worked with clients including Google, HSBC, ERM & Pfizer. For over 20 years, Future Platforms have delivered digital products and experiences, that users love and keep coming back to, for clients, such as FirstGroup, Domino’s Pizza, PSG, and more. Their bespoke digital experiences and services have transformed businesses and the lives of their users. The products they create serve hundreds of thousands of customers each day and result in over £1B in yearly revenue for our clients. We use our award-winning experience and proven expertise in technology solutions to drive eCommerce revenue, improve customer satisfaction, and reduce friction. Most recently, we were awarded the Mobile Marketing Brand of the Decade, Most Effective App, Biggest increase in ROI for a Mobile Campaign, as well as Digital Agency of the Year.

Greet Jans

Future Platforms

Greet Jans

Future Platforms

For over 20 years, Future Platforms have delivered digital products and experiences, that users love and keep coming back to, for clients, such as FirstGroup, Domino’s Pizza, PSG, and more. Their bespoke digital experiences and services have transformed businesses and the lives of their users. The products they create serve hundreds of thousands of customers each day and result in over £1B in yearly revenue for our clients. We use our award-winning experience and proven expertise in technology solutions to drive eCommerce revenue, improve customer satisfaction, and reduce friction. Most recently, we were awarded the Mobile Marketing Brand of the Decade, Most Effective App, Biggest increase in ROI for a Mobile Campaign, as well as Digital Agency of the Year.

Lucia Turco

Babylon Health

Lucia Turco

Babylon Health

Lucia facilitates design development through human-centered research. She helps businesses tackle their diverse challenges and design meaningful experiences with a positive impact. With 7+ years experience working across the public and private sectors on a mix of B2C and B2B projects, she collaborates closely with stakeholders at all levels to help organisations simplify complexity and focus their energy on what matters most. Babylon Health is a digital-first health service provider and value-based care company that combines an artificial intelligence powered platform with virtual clinical operations for patients. Patients are connected with health care professionals through its web and mobile application.

Paddy Smith

Born Social

Paddy Smith

Born Social

Paddy Smith is the Creative Director at Born Social, an award-winning agency working with the UK's leading startups and small businesses, through to some of the world's biggest and most exciting brands.

Nellie Veltman

B&B Studio

Nellie Veltman

B&B Studio

Jono Holt

Otherway

Jono Holt

Otherway

Matthew Jones

Accept & Proceed

Matthew Jones

Accept & Proceed

Matthew Jones is the Creative Director and a Partner at the award winning East London design studio Accept & Proceed. With a global client base they partner with visionaries people who hunger for radical ideas they are renowned for producing thoughtful work with both the analytics and aesthetic in mind.

Ian Ritchie

Jones Knowles Ritchie

Ian Ritchie

Jones Knowles Ritchie

In 1990, Ian co-founded design agency Jones Knowles Ritchie (JKR). Since then, he has been responsible for shaping the appearance of consumer packaged goods found in households around the world, working with businesses such as ABInBev, Mars, PepsiCo and Unilever.

Neil Cooper

Brilliant Basics

Neil Cooper

Brilliant Basics

Neil Cooper is Chief Design Officer at Brilliant Basics and leads the global design practice. He has over 20 years of experience and has worked with many of the world’s leading brands.

Marta Swannie

Superunion

Marta Swannie

Superunion

Marta is a Senior Creative Director with a focus on innovation. She has nearly 20 years of experience creating award-winning work for brands. She has created visual identities, communications, experiences, products, and services for some of the world's most exciting companies, including ESL, PlayStation, Red Bull, Orange, Sony, LEVEL, Tate, and the National Gallery.

Emma Barratt

Wolff Olins

Emma Barratt

Wolff Olins

Emma leads the creative charge at Wolff Olins London, guiding teams across multiple clients, whilst setting a creative vision for the studio. She brings deep experience in branding, motion, advertising, and digital experiences, helping Alibaba, Google, and Uber to bring new technology to the world.

Bidisha Sinha

Zaha Hadid Architects

Bidisha Sinha

Zaha Hadid Architects

Bidisha was born in Damascus and raised in Delhi. She joined ZHA in the summer of 2005 and has more than a decade of experience delivering international architectural projects across all stages from design concept through to completion. Bidisha also has extensive experience liaising with public authorities and project stakeholders on high-profile projects around the world.

Marina Willer

Pentagram

Marina Willer

Pentagram

Marina is a Pentagram Partner and Creative Director with a background in graphic design, branding, and filmmaking. She has led the design of many iconic brand identities such as Tate Gallery, Serpentine Galleries, Southbank Centre, Amnesty International, Oxfam, and Macmillan Cancer Support.

Enda Ridge

Google

Enda Ridge

Google

Enda works on Product Analytics at Google Geo and is the author of "Guerrilla Analytics – a practical approach to working with data". His previous role was Chief Data Scientist at Sainsbury's. He is an accomplished data scientist who sets up and grows data science teams to help businesses leverage data to stay competitive.

Matt Fenby-Taylor

ClearScore

Matt Fenby-Taylor

ClearScore

Matt is product leader who builds consumer and business-facing products and businesses in fast-moving markets. He is currently Chief Product Officer at ClearScore. In previous roles, he has built products for travelers at Skyscanner and for creators at SoundCloud.

Fura Johannesdottir

Huge

Fura Johannesdottir

Huge

With over 20 years of experience in the digital industry, Fura has worked on some of the industry’s most innovative digital campaigns, products and connected services. In her current role as Chief Design Officer at Huge, Fura is responsible for the agency’s design leadership across 13 international offices.

Laura Jordan Bambach

Grey London

Laura Jordan Bambach

Grey London

Laura is Chief Creative Officer at Grey London, and an award-winning creative with a long history of innovative commercial work. She is a former president of D&AD, has been named one of Britain’s most influential people within the Debrett’s 500 annual list, as well as scooped up Individual of the Year at the Dadi Awards. She is a firm believer in the power of creativity to make positive change.

Joel Bailey

EY Seren

Joel Bailey

EY Seren

Joel is a dedicated Director with over 20 years of experience in service design, systems thinking, and research, working to transform and improve services across sectors. He takes a very practical and hands-on approach to help clients with their most complex challenges so they can protect, optimise, grow and transform their businesses.

Divinia Knowles

ex-Mind Candy, Pact Coffee

Divinia Knowles

ex-Mind Candy, Pact Coffee

Divinia was one of the driving forces behind Mind Candy, transforming it from what was a small start-up based in Battersea, to a $250m company that has developed the global kids phenomenon Moshi Monsters. Previously COO for Pact Coffee, she currently works as a Leadership Coach with clients include Monzo, Bacardi, Bloom&Wild, Thiva, and Runway East.

Phill Burton

Bloom & Wild

Phill Burton

Bloom & Wild

Phill is an energetic, driven, and passionate startup leader. His expertise focuses on leadership, management, and scaling organisations. He is an active mentor in the London startup scene through Seedcamp and Tech Nation.

Elin Sjursen

Visa

Elin Sjursen

Visa

Grace Francis

Karmarama

Grace Francis

Karmarama

Grace has built a career at the intersection of product and marketing, working on commercial and creative projects for clients such as Adidas, Barclaycard, Coca-Cola, Disney, Doconomy, Ikea, Lego, and Universal Music Group. She has a passion for the ethics and empathy of design, and how technology is shaping humanity and intersectionality.

David Pratt

TransferWise

David Pratt

TransferWise

David is an accomplished global finance executive with an unusually rich experience covering many fields of finance across multinational group and operating company functions. He has extensive international experience in finance leadership roles across financial operations and control, commercial and transformation with teams of up to 60 staff, as well as shared service centre and system integrator organisations.

Philip Strain

Spotify

Philip Strain

Spotify

Philip has a seasoned career in tech accessibility, working with Google, Apple, and most recently Spotify. As Insights Manager he manages a team of user researchers and data scientists located across London and Stockholm. He also founded and leads the accessibility guild at Spotify - a network of designers, engineers, researchers, and product managers collaborating to ensure Spotify is accessible to all.

Christopher Fielden

innocent

Christopher Fielden

innocent

As Group Supply Chain Director at innocent, Chris looks after everything from fruit sourcing to technical and regulatory affairs, manufacturing and distribution. Both Chris and innocent are passionate about sustainability, and Chris is leading the project to make the most sustainable manufacturing facility in Europe to act as a flagship for how industry can do it’s bit to reduce the impact of climate change.

Sara Sheridan

ClearScore

Sara Sheridan

ClearScore

Sara heads up the Insight team at ClearScore, fueling long-term growth at the company. She has a background in data and analytics, driving change in her past roles at Liberty Global, BT, and MTM where she delivered research and strategy projects for clients including Google, YouTube, BBC, Channel 4, NBCU Universal, Sky and Discovery. She is a regular speaker at conferences and events.

Sinx

ustwo

Sinx

ustwo

John Sinclair (Sinx) is Co-Founder of the ustwo group. He formed the company in 2004 with his business partner and best friend Mills. Before becoming Chairman of the Studio Group Sinx held the position of CEO and ran the London, Malmö, New York and Sydney studios. He also sits on the board of ustwo Games which is famously known for creating the Monument Valley series. With over 20 years of experience in the design and technology industry, John has worked with blue-chip clients across a range of sectors from consumer electronics, to retail, finance and health.

Guy Duncan

Tide

Guy Duncan

Tide

Guy is a focused technology agile leader who has lead teams at Tide, BMW, and PayU across product development, strategy, operations, and customer service projects. As CTO at Tide, guys leads the collaboration between different product groups on business, product strategies, customers and multi-year product roadmaps.

James Sullivan

Monzo

James Sullivan

Monzo

James is responsible for overseeing a multidisciplinary legal team at Monzo. With a career spanning over 20 years, James has worked across multiple sectors, notably FinTech, investment management, real estate, crowdfunding, and telecoms. He has been working in disruptive, fast-growth, early-stage companies since 2018, helping establish the infrastructure of an in-house team and working on solutions to help the legal teams scale.

Jamie Thomas

Co-Founder

Jamie Thomas

Co-Founder

Jamie served as Chief Financial Officer at Qubit from 2011-2020. He has since co-founded The Network Lab which helps organisational networks to boost innovation, drive engagement and build truly inclusive cultures. He is a part-time angel investor and part of the advisory board at investment and innovation firm, True.

Ruby Steel

Studio Exception

Ruby Steel

Studio Exception

Ruby Steel is a trailblazer in inclusive design. She is Co-Founder and Creative Director of Studio Exception, a design collective that champions diversity in people to create better products and services for all. Their intent is to embed a new inclusive design standard into organisations, instilling a set of principles to design with our differences in mind using a process called 'The Exception Method'.

Yates Buckley

UNIT9

Yates Buckley

UNIT9

Yates has been bridging technology and creativity over the last 22 years and acts as a cross-domain problem solver with a passion for diverse areas, from neuroscience to game design and virtual reality. His work at UNIT9 is around the technical strategy that underlies a sustained history of award-winning work.

Thierry Brunfaut

Base Design

Thierry Brunfaut

Base Design

Thierry co-founded Base in 1996 and oversees Base's New York and Geneva studios. At Base, Thierry has lead landmark projects including MoMA QNS, Maison Michel, San Francisco Art Institute, Mobistar, BeTV, Bozar, Hotel Missoni, The Olympic Museum, and La Monnaie Opera. As a design leader, he follows a philosophy of graphic and conceptual simplicity that emphasises concise communication.

Christopher Bahry

Tendril

Christopher Bahry

Tendril

Chris is the Co-Founder of the internationally renowned design and animation studio Tendril, with 40 employees and offices in Toronto and São Paulo. Over the course of his creative career, Chris has actively sought out beauty and meaning in the places where the visual arts and sciences converge. Tendril has been awarded globally by leaders in the fields of design, communication, interactive arts, and motion graphics by such governing bodies as Cannes, the YDA, the ADCCs, the FWA, AIGA, and many others.

Kate Bate

Tendril

Kate Bate

Tendril

Kate has 20+ years of experience in the advertising and design industry. Her business sensibilities matched with her savvy commitment to always taking bold risks led her to launch three production/post-production facilities, all culminating to what is now Tendril. She is community minded and has served on numerous charity and industry boards. Kate Co-Founded and is Chair of a MakeWay initiative called Together Project, promoting diversity, inclusion, and civic engagement through programs that connect refugee newcomers with volunteers.

Kate Dawkins

Kate Dawkins Studio

Kate Dawkins

Kate Dawkins Studio

Kate Dawkins is an acclaimed designer and director, specialising in bespoke content for live performances, shows and brand events. In a career that spans more then 20 years, Kate has worked for some of the largest global brands, including high profile projects for the giant 360˚ ‘Audience pixels’ for the London 2012 Olympic Opening and Closing Ceremonies, Toyota, Jaguar Land Rover, Samsung, Elton John, YouTube and the MTV European Music Awards.

Mike Reed

Reed Words

Mike Reed

Reed Words

Mike has been a writer for brands since 1993, and founded up Reed Words in 2014, growing the company to become a full-fledged brand writing agency. Drawing on decades of experience, Mike heads up a team of strategically-minded brand writers, based in London and working across the world. Reed Words has delivered projects for some of the worlds leading brands, including clients like Formula 1, Skype, Tesco, Ladbrokes and Argos.

Sébastien Van Laere

Superframe

Sébastien Van Laere

Superframe

Sébastien is the founder of Superframe. After more than a decade of using insight and foresight to develop innovation and strategy for some of the biggest global brands, he started Superframe to help businesses be more resilient by being more prepared and more agile. He has worked globally with senior business leaders across sectors including consumer technology, fashion, luxury, retail, place-making and media. By. By combining his expertise Sébastien helps businesses to anticipate change and accelerate decision making to help them thrive in a turbulent world.

Alexandre Torres

Tendril

Alexandre Torres

Tendril

Alexandre Torres is one of the founders of Tendril, with a creative career spanning from a rural community in Brazil, to becoming an up and coming designer in Rio de Janeiro, before his moving to Toronto to co-found creative studio Tendril. Tendril is a design-driven animation, vfx, and digital innovation studio creating beautiful and thoughtful visuals across all mediums.

Vivienne Sung

Facebook

Vivienne Sung

Facebook

Vivienne is an entrepreneur, start-up advisor, angel investor, and a passionate product person, currently Product Lead at Facebook. She helps companies improve their products, focusing on building easy to use, effective, beautiful experiences both online and offline.

Jessica Cheng

Idean UK

Jessica Cheng

Idean UK

Jessica is a strategic and experience design specialist with background in design and business. She helps business define, develop and deploy their propositions, products, and services to transform the way they operate and engage with customers across channels.

Lesley Swarbrick

ex-Time Inc, BBC, and Amnesty International

Lesley Swarbrick

ex-Time Inc, BBC, and Amnesty International

Lesley is a Commercial HR and OD Director with corporate, interim, and consultancy experience. She has worked in HR leadership positions with Time, BBC, and Amnesty International. Her experience covers, Music, Media, Broadcasting, Public, Financial Services, Charity and NGO. She is a writer, coach, and occasional keynote speaker.

Rocio Galan

Social Chain

Rocio Galan

Social Chain

Social Chain is a social media company that creates, develops and scales of social media brands. Among its clients include YouTube, Superdry, Coca-Cola, Braun, Mastercard, Apple and Adidas. Rocio looks after audience-led, idea-centric strategies for her clients at Social Chain. Her team creates and sustains social media strategies for global clients and develops influencer strategies to amplify the reach of campaigns.

Aubrian Watson

Twitter

Aubrian Watson

Twitter

At the intersection of data analytics and creativity, Aubrian's experience ranges from marketing, brand-building, digital content strategy, and end-to-end project management - focusing on creating a cultural and social impact and meaning through the lens of technology, innovation, and lifestyle.

Rafay Agha

Oliver Agency

Rafay Agha

Oliver Agency

Rafay Agha work's across global and national brands, from travel, luxury, media & FMCG. Rafay leads Unilever’s in-house digital agency social content strategy across dozens of global and local brands such as AXE/LYNX, Marmite, Rexona, Simple, and TRESemme - focussing on driving relevance and saliency through content and community management.

Sara Hansson

Oatly

Sara Hansson

Oatly

Oat drinks company Oatly was named the 2nd most innovative company in branding, and the 9th most innovative company in the world by Fast Company in 2019. The Oatly Facebook Page was chosen as a 'Success Story' by Facebook. Sara is responsible for social media marketing at the Oatly Department of Mind Control. Her work includes strategy on a global as well as local level, project management and creative content development.

Dan Brill

Spotify

Dan Brill

Spotify

Emmy-losing group creative director. Pop culture columnist. New Jersey apologist. For the past 5 years Dan has been looking after Spotify’s global brand marketing, including one of the most-shared Wrapped campaign. Prior to Spotify, he was a Senior Copywriter for Droga5 and before that held the same role at Razorfish. Across his career, Dan has created award-winning campaigns for partners like Google, Smart Car and the Obama Administration, and artists including Travis Scott, Cardi B, Lil Wayne and many more. Dan has also developed several viral personal projects and been a contributing culture writer for Refinery29.

Anna Radchenko

Anna Radchenko is an award-winning director and multidisciplinary artist from Moscow, who now resides in London. She specialises in short films, music videos, commercials, mixed media editorial projects and art installations. Graduating with a distinction in MA Fashion Photography from London College of Fashion, Radchenko's films have been selected for the world's major fashion and short film festivals including London, Berlin, Los Angeles and more. Anna uses surreal ideas to create content that is both optically arresting and memorable. Her clients and publications include: Nike, Vogue Italia, Warner Music, Toni&Guy, Radisson, Hunger, Post Office, to name a few.

Cathal Berragan

Social Chain

Cathal Berragan

Social Chain

Based in NYC, Cathal is the Creative Director for Social Chain USA, relocating from their UK headquarters in 2016. Social Chain is one of the world's fastest-growing, social marketing agencies, creating record-breaking campaigns for some of the world's biggest brands. Clients include TikTok, Twitch, Apple, Amazon, Uber, and Brita with 6 global offices across the UK, Germany, and the USA. Having worked in social marketing since he was 16, he’s built an acute understanding of how social content should be ideated, created, and distributed. He’s additionally been responsible for building some of the world's largest social media communities, amassing millions of followers alongside international press coverage.

Jim Kalbach

Mural

Jim Kalbach

Mural

Jim Kalbach is a noted author, speaker, and instructor in design, customer experience, and strategy. He is currently Chief Evangelist at MURAL, the leading online whiteboard. Jim is the author of three books: Designing Web Navigation (O’Reilly, 2007), Mapping Experiences 2nd Edition (O’Reilly, 2020), and most recently The Jobs To Be Done Playbook (Rosenfeld, 2020). He is also the Co-founder and Principal at the JTBD Toolkit, an online resource with learning, trainings, and content. Jim blogs at experiencinginformation.com and tweets under @jimkalbach.

Mandeep Basi

ex-Shopify

Mandeep Basi

ex-Shopify

Mandeep has a PhD in Anthropology and has since translated her expertise in qualitative research to become a UX researcher. She is passionate about how people interact with technology, and each other. Formerly at Shopify where she helped design experiences to help new business owners get started, she now runs her independent research consultancy at Sociotekno.

Sara Hansson and Ida Backman

Oatly

Sara Hansson and Ida Backman

Oatly

Sara Hansson, Global Social Media Manager and Ida Backman, Copywriter, have been part of the creative team at Oatly Department of Mind Control since 2014 respectively 2015. Both starting of at traditional agencies before Sara started her own business with Oatly as one of her first clients before becoming a full time out punk, and Ida taking the big and scary step over to the client side.

Kate Towsey

Atlassian

Kate Towsey

Atlassian

Kate Towsey specialises in consulting on Research Operations for large organisations - a significant contributor to the emerging practice of Research Ops. Kate started the ResearchOps Community in 2018 and instigated the #WhatisResearchOps initiative, a global movement that put Research Ops on the map. That same year, moving from England to Sydney, Kate built and now manages a global team delivering Research Operations for Atlassian.

David Farkas

CollabraLink Technologies, Inc.

David Farkas

CollabraLink Technologies, Inc.

David Farkas is a UX design consultant based out of Philadelphia. With over ten years experience, David works across industries and focuses on user research, workflow, and design process. David leads research workshops and workshops on adapting principles of improvisational performing for application across all phases of product design. David co-authored UX Research (2016) and authored Collaborative Improv (2019).

Brad Nunnally

U.Group

Brad Nunnally

U.Group

Brad Nunnally is the Director of Service Experience at U.Group and a co-author of “Designing The Conversation: Techniques for Successful Facilitation” for New Riders (Voices That Matter) and “UX Research: Practical Techniques for Designing Better Products” for O’Reilly Media. During his career, Brad has worked with clients spanning almost every major industry, mostly focusing on healthcare and financial services. For the past few years, Brad has enjoyed writing and speaking on topics that include user research, interactive prototyping, and how cognitive psychology applies to design. Recently, he has taken that passion to working more closely with the public sector. He now spends his days contemplating how the government can be redesigned to be more people focused and how organisations can mature to meet the demands of how business and technology work today. When he is not thinking about the world of design, he spends time learning important life lessons from his children, playing too many video and tabletop games, and learning woodworking through a constant string of failures.

Rebecca Destello

Facebook

Rebecca Destello

Facebook

Rebecca Destello is a Research Manager at Facebook where she leads teams who work on special projects aimed to improve the quality of experiences in Facebook’s products. Since 2007, she’s led research for a wide variety of problem spaces, including healthcare, government, e-commerce, social media, and startups. She is also an Affiliate Faculty member at the University of Washington’s Human Centered Design & Engineering (HCDE) department where she has been teaching graduate students in user-centered design, design thinking, research, usability testing, and web design since 2012. In 2015 she was given the UX Community Leadership Award from UXPA Seattle, Puget Sound SIGCHI, and UX Happy Hour and in 2016 was given the Myron L. White award from the University of Washington’s at Human Centered Design & Engineering program. She has presented at UXPA, ConveyUX, TIDE, and given guest lectures at colleges and universities around the nation.

Anuj Tewari

Facebook

Anuj Tewari

Facebook

Anuj leads research on Messenger Business and Product Foundations. As an engineer turned UX Researcher with a background in Human Computer Interaction, AI/ML and Education, Anuj is passionate about complex data, business and analytics problems. Before Facebook, Anuj led the Sales Cloud research team at Salesforce. He was also one of the founding members of the research team at Uber, where he built the internal tools and the self-driving cars research teams.

Tom Foley

Monotype

Tom Foley

Monotype

Tom Foley is a Creative Type Director for Monotype, in his role he is responsible for leading a team of type designers creating fonts for the Monotype Library and corporate brands. Words and letters are in Tom’s blood - his great-grandfather was from a family of stonemasons that specialised in letter carving, and his uncle was a sign painter.

Rosie Pearmain

Otherway

Rosie Pearmain

Otherway

Having grown with Otherway over several years, Rosie works on the creative ideation and execution of the wide range of work they do – from branding to comms. A firm believer in an ideas first approach, Rosie loves the space that sits between insightful strategy and exciting design. This reflects the work that they do at Otherway - as a strategically led brand agency they're all about crafting and bringing to life well thought out ideas that reflect an evolving consumer landscape.

Warren Hutchinson

ELSE

Warren Hutchinson

ELSE

Warren has worked in experience design and strategy for over 20 years and in that time has developed a deep expertise in helping businesses identify, create, launch and support new products and services. He care's most about projects and initiatives that seek to change behaviour in a positive way. Warren founded ELSE back in 2010 which is a strategic design consultancy that helps businesses to create innovative and effective product and service experiences. He also currently sits on the Board of Directors at the Design Business Association where he's a mentor, a guest lecturer at Brunel University, delivering the Experience Design module on the MSc in Digital Design. He has also guest lectured at Cambridge University on the MBA.

Deborah Madelaine

Mars

Deborah Madelaine

Mars

Deborah Madelaine works at Mars as Senior Learner Experience Manager with a focus on social learning. In her previous role, Deborah helped bring design thinking to the hearts and minds of Mars Associates globally by building a movement for change counting 10,000 members and 1000 champions. Originally from France, Deborah has lived in 7 countries throughout her career and now happy to call London home. She published her first book “You Got This!” in 2017 and is now working on her second book, a practical guide for the corporate change agents. In 2019 she spoke at TEDxKTH in Stockholm about using prototyping as a metaphor for self-actualization. In her spare time, you’ll find her walking in Holland Park listening to an audiobook and drinking bubble tea.

Charlotte Black

Saffron Brand Consultants

Charlotte Black

Saffron Brand Consultants

Charlotte leads brand, experience and innovation strategy for a number of their key global clients. As an interdisciplinary strategist, she is passionate about building brands that are authentic, true to their purpose and create a positive impact in the world. Since joining Saffron Charlotte has played a key role on projects including the creation and development of the Facebook company brand.